Had my 2016 Nissan Altima serviced at this location for the first time on September 10, 2018. As a single woman I am VERY hesitant to walk into any dealership, for fear of being "raped" financially. I experienced the complete opposite. I was assisted by Jordan, who made the experience painless and kept me informed each step of the way. My transmission and O2 Sensors were serviced in a timely fashion (24 hour turnaround). Having a extended warranty plan was a PLUS +++. Jordan educated me and made sure all my issues were resolved. Jordan your GOAT🙌🙌🙌

Great service, fast and friendly.

awaiting resolve from Patrick and Sergio on Monday. Huge debauchery in service on my Z with a simple oil change gone seriously wrong ! notice stain on pines Blvd.

Great costumer service , amazing deals , Carlos was awesome, they are very good totally recommend it !!

Did excellent work but took a very long time to do the work. 6 hours to do wheel bearing and breaks.

They were very nice, very satisfied with the service!!! Thank you Jordan and Robert H.

I've been dealing with Val for years in maintaining my Nissan vehicles and I will not go to anyone else. Very trust worthy and knows how to take care of his customer.

Professional I have leased several cars from different Auto Nation dealerships and enjoyed this experience as much as the experience of dealing for a new car can be, with less stress.

Very disappointed with Service Department. I am having a problem with my 2016 Maxima SL. The car does a jerking motion when accelerating from 20 to 40 MPH. I took the car for service last Saturday (July 21, 2018). The service advisor Val started to have a smirky smile when I was explaining the problem. He indicated all CVT transmission does that. I told him that my car never did it and it just started to do it. Val said he was going to connected to the computer to see if they could find any errors. After 5 hours later, I get a call from Val and told me they were not able to find any error from the computer. I ask him so what else? He said if the computer can not report the problem they have no idea what is going on. I told him Nissan made a very high tech car and they can't figure out what is wrong with the car with high tech equipment computer. I told him that was not acceptable. Val indicated to me he was going to call Nissan and he was going to call me on Monday (July 23, 2018). Today is Saturday July 28, 2018 and I have not received any notifications from Autonation Nissan Pembroke Pines. On Monday July 23, I took the car to Weston Nissan. The service department bends over backward to find the problem. They were able to communicate with Nissan and got an answer that same day. They check everything that had to do with the combustion, Fuel, transition and the computer. The problem still persists but they did more than Autonation Nissan Pembroke Pines did. I made a mistake by buying a service package from Autonation so I am slave to them. Starting today, I will spend my money at Weston Nissan.

The service from Justin and team was amazing! Extremely friendly and attentive to all of my needs. Will use them again! Thank you for your help.

Do not buy from this dealership! They will sell you a car in a hurry but if you need anything afterwards, it's like pulling teeth. The cashier who answers the phone doesn't seem to enjoy her job because she has no intention of helping a customer figure out the status of their car. They are very laid back and not worried about your time. A 2 hour appointment turned into a 5 hour appointment simply because they allow their service department to open at 7am and the employees to arrive at 9am. So after waking up early to bring in the car early (for my scheduled appointment) they made me miss another appointment I had at 1:15pm simply because they didn't have their associates ready to work on time. I feel like they honestly dont care about their customers time. After giving the service advisor my phone number to inform me when the car was ready, he called a random phone number and then got mad when I reached out to him because I hadn't heard from him 4 hours after dropping off my car. Which was promised to me to be done in 2 hours. Honestly I will never go service my car with them. They are the dealer where I bought my car but they will never receive my business again for service to my car. Beware.. you have been warned.

Awful service. Had appointment at 7:20 AM and took 1hr. and 40 minutes for a simple oil change and tire rotation. Couldn't get the first free service after purchase because I didn't purchase the vehicle at the dealer. Worst customer service ever. I'll never visit this dealer again. Wish you luck!

Quede satisfecha con la atención prestada , no tuve ningún problema de comunicarme en mi idioma en la compra de mi primer carro en este país . Lo recomiendo

Never again. Told earlier by the GM that he reads everything he signs. I'm sorry we didn't think we had to read all the small print on all the documents. We listened to what the salesman told us. Guess we shouldn't have believed him.

I had to go into the service center as my Nissan Rogue would not start... they treated me with such respect told me a time and then in that amount of time I knew what was wrong with my car and I was done on my way home! Very very happy customer! Sincerely, Nancy Sorangelo

I recently bought a 2016 Jeep Cherokee from Autonation Pembroke Pines for my daughter. Terry was my sales advisor and was fantastic. I normally hate buying cars especially because I’m a female, I feel most places try and take advantage of women in general. I hate pushy sales tactics. Terry was a true professional!

I went over there looking online for a 4dr sedan stick shift and they have a Mitsubishi Lancer GT in store, I was the first one to call for the car, when I arrive the sales person Robert was there immediately he gave me the keys and go for a test drive, I liked the car and start filling all the paper work, I like the numbers they gave me and then he told me the car wasn't into service yet because it was a New Arrival, the dealer took care of the car by changing all New Tires, Alignment and Balancing them, New Oil Change and when I was there to pick up the car he told me that they found they also need to replace the rotors and brake of the car everything with no extra charge, I when the next day to pick up the car and there it was all fixed up, cleaned up and with a Full Tank, the only thing that it was missing was replace the back window tint because they don't do it but they gave me a paper to go to a nearby place that they install tints with no extra charge, I left there super Happy I will definitely recommend make a purchase at Auto Nation Nissan of Pembroke Pines.

I had my car service there for the tenth time and I highly recommend you to see Valery Marius for your total best care. He is a former Service Manager and knows his product very well. He is also very honest in his assessment and getting you the best results to your car issues. Next time you decide to go for any kind of service make an appointment with him ahead of time he is in high demands.

Caress has the best customer service! I always feel like I’m getting the best deal for my money. He educates me about the car and what needs to be done so I never feel taken advantage of. Thanks!

First time going to the Nissan Service Dept. I was always a Toyota Owner. Hubby purchased my first Nissan Rogue. Was having problems with my Transmission. Met Gary who was the Service Rep who took care of me. I must say I was truly impressed. Gary informed me that they would have to put in a new transmission. Was also told that it would be under the Warranty and wouldn't cost me a penny. I was so Happy!!! That made my Day. Transmission was put in. Was given a Rental for the time it took to perform the service. I am now driving my car and i am very happy with it's performance. I will continue going back to see Gary with all my service needs as he treated me so well. Gary has excellent Customer Service Skills and made me feel like a friend. Felt very comfortable with him and he showed me that he truly cared for me and my service needs. I can now say I am a proud owner of my First Nissan and would not go no where else but to Gary in Pembroke Pines with all my Nissan Service Needs. Thank You Gary! Your The Best!!!

The car buying process was so easy at this dealership. My salesman Fredrick Pantin was amazing to work with and he made me feel comfortable and happy with the deal that I got. Everyone was pleasant and did what they could to ensure that the car buying expirence was a good one. I also worked with Abby Ganges who was also very professional, knowledgeable and did what he could to ensure I was happy with my new car. I would recommend to anyone that is in the market for a new or used Nissan to visit this particular Autonation. I'm a customer for life.

The best service I have ever received as a woman. In the past, I had a tough time finding a reliable person to take my car too. Honesty and reliability was a huge issue. I love Nissan Pembroke and. I really appreciate my service guy, Val Marius; he is the best! Thank Nissan for quality service at a great price!!

I’ve never had such a great service!!! I went to get a quote and came out with a brand new car!!! I went there on Saturday night and left with an idea... on Sunday I went somewhere else to see offers but NO WAY!!! Other dealers don’t have the kind of attention I got here! Jo Dash is amazing!!! Ask for him!!! He helped me get the car I wanted and I couldn’t be happier!!!! Thank you so much!!!!

I appreciate the care and professionalism used to help me purchase my new Car �. I enjoyed that experience and envite all to come and experience the great care you are given,in purchasing a new or pretender Vehicle. Try them you won’t be disappointed.

I took my car to this dealership to get a quote on brake master cylinder and booster replacement and they wanted $1500 for the job! Talk about price gouging! This is precisely why I never have my car repaired at a Nissan dealership. It's a complete rip-off!

Excellent service! Was told waiting time to change my car battery would be an hour, my car was ready in 40 minutes. Robert was very courteous.

My expirence wasnt that bad, I bought a car and was out in less than 2 hours. very quick and exceeded my expectations for car lots. Thanks again

Wonderful experience! Will definitely be recommending this dealership to friends and family.

Always a great experience! You all should see Val M. As you service provider.

Great experience with the terry the sales man and micheal great people

Great experience and I drove away a happy girl. Thanks Earl!

Very good experience with my second lease from this dealership. My salesman Terry Thompson was professional and extremely helpful.

Had great service, Respond time and friendly atmosphere

My experience with AutoNation Nissan Pembroke Pines has been always superb! Juan Amaya, the Service Advisor, is very professional and helpful.

I can't complain. My car was ready in less than an hour. Carlos Ruiz was super nice and professional.

The (lack of) Service Department is awful. I have an ongoing problem with the truck I leased earlier this year that they can't resolve, and despite the numerous voicemails I left for my service agent and the service manager, they refuse to call me back to help me resolve this issue. This is my fourth vehicle from this dealership, and their treatment for a long-time customer is appalling. I will be bringing my vehicle to another Nissan dealership for service going forward.

These guys are always so quick and efficient. I was out of there in an hour. Excellent.

Jo Dash and team were fantastic! This is how car buying should be! Thank you for a great experience!

This time aroun d , service was good. Thanks to Val

This dealership is very unorganized and doesn’t communicate very well. Would not recommend.

Terrible experience! I made an appointment for 8:30AM. I arrived at 8:30am and was told my car would be ready in 45minutes. An hour and a half later, I look out the window and see that my car hasn’t been moved. When I ask Justin he said they would start working on it. Forward to 2 and a half hour later, and I am still waiting for the car. Terrible experience!!!

Great service, my car rides great. My service person was very nice and explained everything.

exelente servicio, tiempo de espera adecuado y todo el personal muy agradable dentro de las oficinas y en el area de mantenimiento de vehiculos. una gran experiencia.

Jo Dash, THE best car salesman at AutoNation, hands down.

Great people, great sales, great service, wouldn't take my car anywhere else, ever!

Horrible service technicians. Never replaces the air filter cover correctly, ever. Doesn't ask if something needs to be corrected that they find while servicing the vehicle, only writes it on the invoice. Doesn't always do the rotation of the tires. And really starting to doubt that the oil gets changed every time.

Everything was great. My service advisor, Chris Landrove, is very efficient and helpful. I just don't know why I never get any coupons mailed to me or emailed to me for service. I just get coupons to buy a new car. :) Thanks.

As always excellent service. Mr. Daniel was very professional and he met my expectation. I am so happy with my new Murano and satisfy with the deal. I highly recommended it.

I come here for everything that has to do with my car. Bought my 2nd car here 2 years ago. I always go to Chris L. Best service in south Florida

Car service- When I called to make the service appointment I was on hold for 15 minutes at which point the service department came on and then hung up on me. I had to call back in to make the appointment and was on hold for another 10 minutes. When I showed up to my appointment, the computer wasn't up and I had to wait an additional 10 minutes for service to begin. I was one of the first appointments. In fairness, this was during the preparation for Irma so I can understand if peoples minds were elsewhere, I've just had continual poor service from this department ever since I've purchased my car.

My appointment to service my 2017 Pathfinder at 5000 miles, went flawless. First class professional approach in doing business.

Great job. Just picked up a new Nissan Rogue. Vehicle was prepped and ready to go. Nice team to work with.

Auto Nation Nissan made my car buying very memorable. The service was simply awesome from both my salesman Jo and Manager. Thank you !

My daughter takes her Nissan in today (08/22) to this dealership for an oil change and check up before heading back to school on a 500 mile drive. She receives a call from her Service Advisor after a half hour and told her car is ready. She returns to the dealership to see her car running with no one in it. She receives her paperwork, keys, pays her invoice and leaves. As she is driving and is nearly home she notices a laundry lst of concerns with the invoice that may need to be taken care of including such things as Power Steering fluid, brake fluid, etc. No one called to ask her if the wants it taken care of. No one physically told her about it.They just send her on her way for her long drive.

Just got a 2017 Nissan Rogue and everything was perfect! Diana Peach was my salesperson and she was great! She gave me her best price from the beginning and made sure I had a good experience. I highly recommend this dealership.

My service adviser is Gary and I'm very happy with him. He is honest, helpful and always keeps you updated on your car..He gives excellent customer service..👍🏻

I just bought my new car today. It was my first time there and I will definitely recommend them to everyone I know. My salesman Wilfredo Cordero got me the exact car I wanted and the purchase was fast and easy! He provided superb customer service and was super knowledgeable!

This is our 4th car from AutoNation Nissan. We are big fans of Nissan vehicles and AutoNation has always taken good care of us. We will definitely return for future car purchases.

Very helpful representative. Punctual and polite for the service appointment. Honored discount coupon recently expired. Recommended future service and responded thoughtfully to several maintenance and repair questions. Very professional. Thank you.

I was extremely pleased with the service I received from AutoNation.they explained fully the reason for the recall on my Nissan Altima

Si eres latino definitivamente este no es lugar para ti, sobre todo si tú ingles no es perfecto o simplemente prefieres hablar de finanzas en español. Hoy, durante el proceso de compra llega el manager según a explicarme sobre la cotización del carro que pretendía entregar a cuenta, y al yo involucrar al vendedor en la conversación ya que no entendía algunos términos que estaba usando, se levanto de su asiento de forma grosera y le dijo al vendedor que terminara de hablar conmigo. Totalmente una actitud despota y descriminatoria con la cual no solo pisoteó el excelente trabajo de venta de Wilfredo Cordero, sino que también me dejó claro que el dinero de nosotros los latinos no es bien recibido en un lugar como este. El peor lugar para comprar carro y para trabajar como vendedor mientras tengan un manager elitista que trate a los clientes según su nacionalidad.

They took very good care of me and my Felicity (Rogue)!

Always a great experience! We've been going here for years (about 9 Nissans through them) never a bad experience. Ask for Todd Simpson! The sales manager, Rob Hassan, was the best as well! You can't go wrong here.

From the time we drove in, we were greeted right away and turned over to LaMar, the service advisor who took really good care of us. The service was excellent!

From the time we drove in, we were greeted right away and turned over to LaMar, the service advisor who took really good care of us. The service was excellent.

From the moment I walked through the door at the AutoNation in Pembroke Pines, everyone was friendly and courteous, especially my salesman Abby Ganges. He was a pleasure to deal with.

Coloqué una orden de compra a través de su página web el 25 de Abril (order confirmation 32853768) esta fue aprobada, procesada y cobrada a través de Paypal pero hasta le momento no hemos recibido nuestro producto. En el status de su página se indica "Shipped" pero no contamos con el tracking number ni tampoco han respondido a los mensajes colocados a través de su plataforma. Por favor solucionarnos el inconveniente o en su defecto, realizar el reembolso inmediato de esta orden de compra.

I'm here since 11:40 am for an oil change. This place really sucks!!!!!

Awesome experience. Salesman Lamar was very professional, knowledgeable. He took care of me right away. Kudos for a great experience Lamar!

As a first time buyer, this experience was great! Everybody who I came in contact with was genuinely kind. When explaining what I was looking for, Earl listened and never went above my price point (which is a very big component of an experience for me). I'm absolutely in love with my car and I couldn't have been happier with the entire company.

This was my first time at this dealership and I can tell you it won't be my last. The car buying process was very easy and fast, the salesperson was Wilfredo Cordero, he was very friendly and knowledgable. I will recommend this dealership 100%.

This was my second time here. The first time was for a factory recall on my 2014 Altima which went very well. I showed up with no appointment, I was taken car of right away, the wait wasn't too long, I was impressed. They even vacuumed my car before they gave it back. My service writer was Caress. He was really nice, kept me informed of everything. He even told me when they did the vehicle inspection that I needed front brakes and gave me a very reasonable price. I told him I will be back. I even left an excellent feedback when I received their survey. Yesterday started out pretty much the same way. Except I made and appointment online to have my front brakes serviced. Caress was there and saw me waiting for a service writer and called me to his office, did the paperwork, told me it would take about an hour and a half. I thanked him and went to the waiting area. Everything went off without a hitch. He came back told me my car was ready, took me to the cashier to pay, got my keys and left in my freshly vacuumed car. I'm staying at my aunt's house in North Miami Beach, so as I'm driving, the brakes didn't feel any different than before ,so after driving for about twenty minutes, I stopped off at a friend's in Miami Gardens. As I'm walking around my car I noticed that my rear brakes were resurfaced. This was disturbing because about a month or so earlier I went to PepBoys and had new rear rotors and brakes installed . So I drove back to the dealer, Caress is nowhere to be found. I talked to the service manager, who at first tried to put the blame on me. I got mad and said what kind of moron would resurface a brand new set of rotors without question? The service manager said that it would be taken care of. I waited almost 40 minutes before my car was taken, not once did Caress come to talk to me or even acknowledge my presence. I waited over 2 hours for my car, no one gave me any updates, when I finally saw my car pull up, I went outside to check it out. When I went back inside the service manager ask me is everything all right, I said yes and he said Caress will be with me shortly to check out. I sat in the waiting area for another 20 minutes before the service manager told me to go to the cashier. After some confusion I finally got checked out and got my keys. I did not receive an apology from the service manager or Caress for spending more than 8 hours of my life in the waiting area for a mistake that was theirs. Moreover, I didn't receive their feedback survey, I guess that they knew my response would be unfavourable.

Chris my advisor is Awesome! I really appreciate all he do for me!

We were so very happy with our entire car buying experience from Autonation Nissan in Pembroke Pines! Our salesperson, Diana Peach was friendly and thorough and she really followed thru without making us feel pressured. She shared in our joy over finding the perfect new car. The gentleman who worked on the paperwork was friendly and really helped us get the best value for our dollars. I will recommend autonation nissan and Diana Peach to anyone looking to buy a car!

Frederick Pantin was my Sales Consultant for my recent new car purchase at Auto Nation Nissan Pembrooke Pines. He provided exceptional service from begining to end and beyond. His excellent customer service/knowledge skillS provided a pleasurable and professional experience. I would highly recommend him to family and friends.

Great service would not take my nissan anywhere else

Best buying experience I ever had. Thanks Kenry and Grantley for such a great service.

I was treated with level of professionalism that I haven't seen in the car buying industry in a long time. There's was no pressure to buy. Mr Hector Zarama and the rest of the team have been performing above and beyond my expectations. I would definitely recommend AutoNation at Pembroke Pines, Florida. A.C

Very good Customer Service, staff were very polite and courteous. Got the job done.

tremens attention el señor wilfredo cordero ,super atento desde que hable con el por cell .astuto ,agradable ,eficiente y al tanto de cada detalle .muy positivo en todo .todo muy facil y rapido y claro .en general tremenda atencion el dealer.gracias señor wilfredo

Top of the line! Going on my 7th Nissan but first time at Pembroke Pines and Robert Hassan was amazing! Would definitely recommend and will be back in 3 years when my lease is up!! �

I had some problems making my appointment, nobody picked up the phone, finally, they called me, but the advisor attention was good. The service was ok and they vacuumed my car!!!

Took my Nissan Pathfinder to Justin Lockwood for a minor repair. He was great. Very helpful and polite. All of the people at autonation are great! Got my car back to me fast and in less time then I thought it would take. They even vacuumed my car!

Diana was great. We had a good time with her and Pembroke Nissan. We would suggest Diana to anyone looking for a new car and a great deal. Thanks Nissan / Diana

Great service!

Very pleasant and straightforward experience, unlike several other dealers I've been to in the area

Ever since I been with AutoNation Nissan is been a pleasure doing business with them from the time I made my phone call to schedule my appointment to the time they finish with my car service Juan Maya is terrific amazing � he's the one � that helps me always Telly is an amazing person and his services is also top of the line thank you � everyone that helped me out always when I need you services !!!

Ask for Nicholas scopa...no running to the sales manager 7 times haggling about the price. Got a fair price first time around and bought the car. Car was ready when promised. Very good experience

Bob Jones provided suburb customer service experience. From email to in person meeting, Bob explained the whole process of leasing a newer model and turning in the old one painless. I was in and out in under an hour in my new 2017 model. Thanks Bob!

Our experience at AutoNation Nissan Pembroke Pines was a wonderful experience! Our salesman, Roberto, was a delight. He was professional, knowledgeable and comical. We got the vehicle we wanted at the price we wanted. We will return to this particular dealership for our future purchases. Thanks again AutoNation Nissan at Pembroke!

Just got car..same day still on lot, air compressor damage. .they taking care of it. . Hope to be happy once I get it back. .

I actually bought a Titan VIN 1N6AA1E67HN503539, but the lot porter ruined the truck by spilling a large quantity of gas behind the passenger seat. It was enough gas to drench the carpet and cause the adhesive between the carpet and insulation causing the carpet to bubble. Unfortunately this was the only SV Titan in Florida optioned this way. The dealership hasn't been able to find a suitable replacement or work with me price wise on the few suitable replacements in Florida. So I'm now shopping again, had the Titan for a short night, it would have been my fifth Nissan. My salesman was great but there are limits to what AutoNation would allow him to do to correct the problem.

Gary was great!

Frendly staff,good experience at the service department

Dishonest and rip customer off. Be careful before putting one step on the dealer. Do your homework. I contacted AutoNation Nissan because I’m shopping for a specific car. I used the chat on the website told them about leasing the car, what was the Residual value, money factor and best offer for a 2017 Pathfinder SL. Got an email from Frederick P. with a quote saying “AutoNation” price was $30,036. Which I thought it was a good deal. Then I got a call from Robert H he got more details of what I’m looking for. Asked him to send a final invoice with fees etc.. so, got the invoice first thing I notice was the “AutoNation” sales price went up to $31,406.18 including a $180 fee for wheel locks the dealer installed. When I asked, the response was that rebate lease was lower than retail. BS! I asked about the wheel locks. And he said that the dealer installed all of them in the car and there will be a $120 fee to remove it. BS! And $150 rip-off Also, they included all sales tax amount on the quote when in lease you pay taxes on monthly basic. Which he removed after I mentioned. Otherwise another rip-off. Also, when I do the match with the number provided there was like $60 dollar lower compared to them. So, something else was hiding that they didn’t mentioned. When I asked, the response was. I don’t know where you came out with those numbers. Bottom line this is our price…. Is actually called MATH. Plus, there is a lot of tool available you can use for this now day. End of the day. good thing I didn’t waste my time going to the dealer. And will be tacking my business someone else. First impression is what matter. Mine was horrible dishonest. Good thing about this country. There are plenty of dealers out there. also website is misleading/false when showing the price. is says AutoNation price. but do not says is for Purchasing rebate only.

Super nice atencion

We where in and out in no time there very fast and friendly!

Dishonest and rip customer off. Be careful before putting one step on the dealer. Do your homework. I contacted AutoNation Nissan because I’m shopping for a specific car. I used the chat on the website told them about leasing the car, what was the Residual value, money factor and best offer for a 2017 Pathfinder SL. Got an email from Frederick P. with a quote saying “AutoNation” price was $30,036. Which I thought it was a good deal. Then I got a call from Robert H he got more details of what I’m looking for. Asked him to send a final invoice with fees etc.. so, got the invoice first thing I notice was the “AutoNation” sales price went up to $31,406.18 including a $180 fee for wheel locks the dealer installed. When I asked, the response was that rebate lease was lower than retail. BS! I asked about the wheel locks. And he said that the dealer installed all of them in the car and there will be a $120 fee to remove it. BS! And $150 rip-off Also, they included all sales tax amount on the quote when in lease you pay taxes on monthly basic. Which he removed after I mentioned. Otherwise another rip-off. Also, when I do the match with the number provided there was like $60 dollar lower compared to them. So, something else was hiding that they didn’t mentioned. When I asked, the response was. I don’t know where you came out with those numbers. Bottom line this is our price…. Is actually called MATH. Plus, there is a lot of tool available you can use for this now day. End of the day. good thing I didn’t waste my time going to the dealer. And will be tacking my business someone else. First impression is what matter. Mine was horrible dishonest. Good thing about this country. There are plenty of dealers out there. also website is misleading/false when showing the price. is says AutoNation price. but do not says is for Purchasing rebate only.

Great guys ... great Service !

They took the car in on time. The 2 recall repairs were completed and they did the oil change as requested. I was out in a little more than an hour having all that done which was great!

Great service, speedy and convenient! Christopher did an amazing job making sure I was accommodated well.

Bob James my sales rep. and Rob Hassan dealership manager were both outstanding personalities to work with. I expected a moderate level of the tradition things we find uncomfortable with car dealers I was pleasantly surprised to find no uncomfortable behavior. Thank you for your outstanding service. Pricing was good too, I did shop!

Like many, I went to the Edmunds site to "build my car" and " receive quotes back from multiple dealers" . That's what's supposed to happen. Most dealers basically used this to generate me as a lead and get me in to the dealership without giving me the information I wanted. They sent me vague, non specific "about" pricing. Giuseppe from Autonation Nissan sent me three listings complete with features and options list on each, full Msrp and a price quote what they would sell it for. He then found the exact car I was looking for, sent me a link to put in my trade information, and then even a credit app online link to get approved if I needed it. This was exactly the " not the old BS way" I was looking for. Before I even headed to the dealer, I knew he had the exact car I wanted, at a price that was fair, with a quote for my trade. Why did all the other dealers find this so difficult?

Overall I had a very good experience with this dealership. Everyone was very pleasant and helpful. The one complaint I have is that the price of the vehicle I came to test drive (and ultimately purchased) was marked up $650 higher when they presented me with the financing agreement as compared to the price advertised online that same morning. I was told this was due to the vehicle being "reconditioned", but all of the documents presented to me showed the reconditioning occurred at least a month prior to my visit. I drove over 40 miles for this specific vehicle and for that specific price, so the increased price was a huge disappointment. And, I paid a dealership fee on top of that. I did have one small issue after leaving the dealership which was easily corrected, free of charge, by the dealership. They rotated and balanced my tires and issue was resolved. In the end, I got a great vehicle at a fair price. I'm just not a big fan if the bait and switch approach to getting customers in the door.

Friendly staff that aren't pushy

Great people

The entire team at AutoNation Nissan in Pembroke Pines was extremely professional, making my car-buying experience exceptionally pleasant. Cesar Obando took his time showing me around, at no point did I feel rushed into making any decisions. He was extremely patient, proficient and polite. Rob Hassan and Michael Chisholm worked with me to make sure I was getting the best deal they had to offer. I’m enormously thankful to these three men for going out of their way to make sure I felt confident about my purchase. Thank you Cesar, Michael and Rob!!!

Great buying experience with Wilfredo! I love my new vehicle!

The entire team at AutoNation Nissan in Pembroke Pines was extremely professional, making my car-buying experience exceptionally pleasant. Cesar Obando took his time showing me around, at no point did I feel rushed into making any decisions. He was extremely patient, proficient and polite. Rob Hassan and Michael Chisholm worked with me to make sure I was getting the best deal they had to offer. I’m enormously thankful to these three men for going out of their way to make sure I felt confident about my purchase. Thank you Cesar, Michael and Rob!!!

The guys at this dealership are A1👌🏾👌🏾

My wife had her Altima serviced at AutoNation Nissan Pembroke Pines last week. This is the only place that she takes her car to get serviced. She feels comfortable with the staff that work there, and the service that she receives. We recommend this Dealership with the upmost confidence.

Angel Shollenberger was a pleasure. She was very attentive and patient

My experience with u guys good not be better thank u so much I appreciate the help fromtfrom two wonderful people Mr Eric Hernandez and mrGluseppe Brandonisio they were so nice and very helpful to me and my daughter these guys make our way and change our way in so many aspects and for them I thank u we love the car and my daughter is so in love with it thank u I guys make our Saturday last week so behave of me and Kayla we thank u guys so much and thanks to Pembroke pines nissian

Great experience. Fast service. Very honest. Will bring my car here again for service. Thanks Christopher!

They sell brand new Nissans and other brands.

I recently purchased a 2017 Nissan Pathfinder. What a great experience we had. Jo Dash is an amazing Salesman! He helped us find the best option for us. We did not feel any pressure at all like in our past experiences at other dealerships. Rob Hassan the Sales Manager helped us wrap up the deal with his skillful knowledge. We were very impressed with how very kind and over compensating they both were. Interested in buying or leasing...Go see them at AutoNation Nissan Pembroke Pines.

Buying a car this time from Autonation was one of the fastest I've had. I wasnt pressured. Great experience. Mr. Marks is an excellent representative of the Autonation Name.

Wonderful experienced and great customer service!

It was a pleasure dealing with Jo Dash as well as Ceasar and Rob. They all make me feel welcome and at home. Very helpful and carefully explained everything in details. I will definitely go back in the future and recommend them to family and friends.

Sometimes a bit pricey but overall great service- Service Department.

Thanks Autonation for the amazing experience in getting my new car. Wilfredo Cordero is one of your greatest assets. He provided the most friendly and helpful customer service for me and all my family in the past. Looking forward for future business with you.

Great experience leasing a 2017 Rogue S at Nissan of Pembroke Pines. Sign and Drive for 36 months. The whole process was completed in less than two hours. Salesman Barona was very pleasant and attentive to our car preferences. Definitely will lease cars from this dealership in the future. Rosa Martinez

Great service. Even if something goes wrong after your visit. Telly is the best!!!

Professional and very good.

As far as car purchases go, it could not have gone any better!! My husband had purchased a 2016 Nissan Rogue from Frederick and I was so impressed with the car and his courteous & professional salesmanship, that I went ahead and leased the 2017 Platinum Rogue! After visiting many dealerships closer to where we live, it was so worth the drive to Nissan Pembroke Pines because of the high standard of personal service that they offer. I have already been recommending Frederick and the Nissan Rogue to my friends and family. Tell him the Mayor and his wife sent you! Lynn K.

Purchasing a vehicle has always been An anxiety producing experience for me. This time however, Hector Zarama and AutoNation made it a quick and painless. Hector and his team, are extremely courteous and efficient, and I will recommend them to others entering the car buying experience.

Although without an appointment, service was delivered in a most timely professional and courteous. manner.

From the moment I arrived Mr. Roberto Riera gave me the best service, showing me the best options available and made me feel at home. I felt valued, and that I was in the best of hands. Roberto and the Financial Manager did not stop working until I drove home in my new car. You guys are the best! Thank you!

My experience at Nissan Pembroke Pines was great! . Grantley Simpson was an excellent salesperson. He helped us a lot until the end. Overall, great customer service! Edgar Mena

Great customer service from Maria Munoz and all, on 12/29/2016.

OK.

The business manager whose name was Kenry got stuck on giving me an additional $300 for my trade in which was a 2008 Toyota RAV4. He blew a perfectly good deal so I walked when he only offered me $3,500 for a perfectly working good condition car as a trade in. And then he tried to Razzle and dazzle me with all of his business speak but the problem was is that I understood everything and could stay up with him but because I was a woman he thought he had an upper hand on me with his fast talking used car sale mumbo jumbo. I found that to be totally disrespectful. Keep your car and maybe get some training Kenry. I would like to add that Andrew Karagas, Internet Sales Manager, was wonderful, explained everything perfectly and treated me like a true sales person should. !

Amazing Service

My salesperson Hector was very helpful and not pushy at all as I like to look and not be pressured when I'm buying I would definitely recommend any friends and family to Nissan AutoNation in Pembroke Pines those guys were great they went above and beyond and even gave me free seat covers that were $149 truly a great experience thank you Hector

I went to Auto Nissan hoping to get the car i wanted and i came out getting exactly what i wanted. Their service is great and ill definitely come again when im ready for a new car. Thank you AutoNation Nissan! 👍👌

As usual staff was very pleasant. My car was serviced and clean within 30 minutes no 2 hr wait. Awesome

fast, easy and friendly

Excellent experience with Rob Hassan and Earl. Love my new 2017 Maxima!

Great Experience. I recommend Roberto Riera. I am so thankful for his help. Thanks so much....

Very professional people. Great buying experience. I got a very good deal on my 2016 Nissan Versa SV. Robert Barona and Frank Lemus were awesome!!! Everyone in my research lab at FIU bought their Nissan from Autonation Pembroke Pines! Highly recommended dealership.

Excellent service and we love our new Nissan Rogue. Roberto Riera is a excellent sales man. I truly recommend his services

Went for a car service and I was in and out... my advisor Christopher was amazing very help & knowledge. Thank you

The recall issue was taken care of, but the recurring brake pad problem that I have been experiencing since I bought the car from Autonation Nissan is still present. I mentioned this to Robert Pena. I have been pointing out the recurring problem every time I have come to the Autonatiom Nissan service center (more than 5 times) to multiple representatives and the issue is still there. They also failed to top off the fluids as I had requested and gotten acknowledgment from them. The wait time was a little less than satisfactory even with an appointment on this last visit.

My experience with the service department was fantastic. Justin Lockwood was honest and advocated for me in an unexpected repair in the process. The work was done quickly and they even cleaned out the car! No one does that anymore. I could get work done on my car for less money, but the service here was worth it.

Not to friendly and need to work on customer service

Recently, I purchased a Nissan Rogue at Pembroke Pines Auto Nissan. I went to another dealer, but I chose Auto Nation at Pembroke Pines because of the service. I had a wonderful experience with Terry Thompson at the Pembroke Pines Auto Nation Nissan. He was very helpful and kind during the process. Thank you Terry!

So far, so GOOD. Sale person very knowledgeable on all the new gadgets, love my new Murano

Excelent. Very good service.

La garantía de 60 días no cubre nada

Visit was nice the representative Chris that helped me was very nice and informative. He explained everything my car needed and the cost. The only thing I did not like is that my tires was supposed to be rotated but they were not only air was put in them and I know this because one tire is bad and it's in the same place. Otherwise visit and service was good.

Great customer service

Hector was amazing and took great care of me! I love my Rogue!

I first had some issues was in for one thing couple weeks latet had another problem why wasnt that dectected if my car was put on a machine. So i was fusrated. But i must say after voicing my concerns with tge general manger he called over the manger mr velez he assured me he will help me an went home couple of days same problem he say bring it in an fix the problem with out the run around. Unlike mr levine he dont help in a positive way. An also want to acknowledge this guy that drop me off to work he has braids going back for got his name he is the person who prepare your car to go to the back he spoke very highly of the company kept trying to keep me encourage about keeping my service there.we might see his position as insignificant but its not thats tge first peron you come in contact with which is a lasting impression if there polite. An he was. So please ket mr velez no an the black gentelman with braids. No. there the reason i will return

Christopher Landrove provides excellent customer service and completely understands the customer needs.

excellent customer service, no complains, Diane was very profesional and helpful, thank you Diane

My sister in law and I came here so she could get her first car, we were greeted by Diane Peach and she was very nice, helpful and funny. she had to leave so she asked her partner Wilfredo to help facilitate the deal. He was very good as well, no pressure. He kept saying he was going to take care of us, but we were very surprised when we took the delivery of the car. He was able to get us into a much better package. If your looking for a new car go see Wilfredo, trust me you won't be disappointed. Also the sales manager Rob Hassan was very helpful and friendly.

I had a great experience with Terry Thompson at the Pembroke Pines Nissan. I drove up from Coral Gables to work with him based on a recommendation. He was able to put me in a better vehicle than anticipated and facilitated the process such that he told me what day to show up to sign to get the best incentives and didn't waste my time. No haggling, no run around. He did the best he could for me and it was actually better than i was expecting. Love my new Murano. A good guy who I will go back to next time.

Good service

Excellent

Let's just say 3 1/2 hrs for an oil change and alignment says it all!! Especially on a Tuesday??? If u bring your car here get ready to wait a long time! Get a ride or catch an Uber and wait till they call u to come back.

I visited Nissan Pembroke Pines with a big gaping hole in my tire. It was irreparable. Jose made my transition smooth and seemless. Thank you Jose 😊

Just got my oil change at Nissan....worst experience!!! First of all when I went into the service area everyone was to busy to help me, when i finally got help the guy had no customer service at all.....i was not informed of the increase in the price for the oil change until i was checking out, so i paid $63 after using my $15 coupon!! I checked the review before going and it said they were friendly....LIE!!!!! I will NOT be going back there ever!!!!!!!!!

I was assisted by a gentleman named Greg followed by another dealer (Jo) Both were very helpful, honest and straight forward. ( that;s what I like!) I purchased a used 2013 Nissan Rogue SL in great condition. This is my first Nissan, A few days later II Had to have the car serviced due to an order in the car only to discover the salesman (Greg was reassigned to another location- too bad. I wish him the best' aside from this issue which was resolved I have a good ride. Satisfied customer.

Jo Dash is the best! In and out in 4 hours, and that's with a lunch break!

Wonderful!

So, I buy this 2009 Xterra from this other "Auto Nation" during the test drive I'm driving down the road and I tap the gas pedal and release it while on the freeway. The whole vehicle � sways, I'm like weird dude with says, "what was that"? I said idk man but with you "we sale � % safe" vehicles here at Auto Nation speech I want it looked at. He said kwel and I completed the purchase. A month down the road and 2 visit later the other "Auto Nation" said idk what's wrong with it. Take it over to the Nissan Auto Nation. I make an appointment talk to Justin in the Service Department, tell him story and blah blah blah. He come out and tells me the WHOLE rear end (axel) is loose. Like so loose the the mechanic is pushing it around by hand. I'm like WT �?! Then comes the bs about that not being covered and I start talking breach of contract. Remember good old Auto Nations policy about selling � % safe vehicles �..... Anyhow Justin comes back and says the mechanic fixed it before dropping the keys off to Him. So Justin is like I have to figure out how to get my guys paid for the services and I'm like don't look here I'm all about this breach of contract right meow! Justin comes back like 5mins later says it's all good they'll fight with the other "Auto Nuckleheads" about payments. Not my issue. Props to Nissan Auto Nation for fixing my Xterra and to Justin!

Bought two new cars from Autonation Nissan Pembroke Pines and have enjoyed doing business with them each time. When I preschedule a service, they take me on time and service my car quickly. Took our daughter in to buy a used car last weekend that wasn't at their dealership at the time and they had it trailered in the same day! "Roger" Sandoval was and will always be my salesperson. Super friendly and will do everything possible to get you what you want and can afford. I don't go anywhere else simply because of their quality of service and commitment to customer service. Thanks again for a great experience and looking forward to buying a new truck in the near future. Mark Aple-Sunrise Florida

Philip S. Morretta Everyone was great, no problems and very friendly. The car is great and they did a great job for delivery. Thank you for your help

Jo, Thank you for your help and assistance in getting the best possible deal for our new car. We appreciate all you did for me and my family.

Thank you Jo Dash, You were awesome and we are enjoying our new car.

There was a representative waiting for our vehicle right when we pulled up for our appointment. Chris helped us get checked in quickly and was very helpful. He helped us himself with an issue we had with our key while we waited for the oil change. The oil change was done quickly and at a very fair price. I would highly recommend AutoNation Nissan in Pembroke Pines when it comes time to service your vehicle!

My experience here was great . Justin assisted me and her was very helpful and explanatory I'm very pleased thank you!

Helpful people

Very disappointed! I was waiting with an appointment scheduled for over 2 hours for a simple oil change. After getting up and finding my sales rep to ask what was taking so long,(no one bothered to explain to me until I got up and asked, who knows how long they would have kept me sitting around), I was told they could not get my filter off. They said they broke 2 tools trying to get it off and after all of that time wasted, I left very disappointed and unsatisfied. I asked to speak to the person in charge for an explanation and that got me no where. The service director, Jose, had poor customer service and seemed very unapologetic about the whole situation. Avoid this place if you can!

Christopher the best very good service with him .

Juan Amaya in service was great, very friendly and helpful. Omar the mechanic was also awesome i thank them both for their service i was in an out quickly with my problems solved! This store respresents the Autonation brand very wel.

They worked fast and provided great service.

Very straight forward, Diana Peach and Jorge were very polite and helpful.

Service was great! Very clear and precise. Juan Amaya made sure he answered all of my questions and that I left completely satisfied.

easy going

On the 2016 Nissan ROQUE: I may say that has a great performance, smooth handling, fantastic view to all sides and a super-efficiency on gas. Also gives you a feeling of security because its strong solid construction body. Sales associate Mr. Gregory Reynolds give us a very good detail information about the car functions in special all the new technology in todays cars. In a review of one to ten I will rate the car (10) as well as the Sales associate help.

Drop my car off waited for over an hour but the experience was awesome, will advise anyone one to go to auto nation, staff frendly and know their stuff.no worries for me. Thanks auto nation

Justin and the entire Service team were fast and very professional.

What an excellent car buying experience! I would recommend Pembroke Pines Nissan to anyone. Ask for Joe, he is fantastic. And, I got a better finance interest rate from them than I did from any of my banks. Very Happy!

Excellent customer service. They are fast friendly and very helpful and have a great waiting area.

I went in to purchase a Murano and the salesman Lloyd made the process easy I got the exact vehicle I wanted and was in and out with my new vehicle in a short period of time. I highly recommend Autonation Nissan in Pembroke Pines .

The worst place to go to buy or get your car serviced.!! I had some issues with my car. I brought it in..the service tech,(mind you is not a certified mechanic) I tell him all the symptoms the car is having, ac the cold air turn off when you backup or if you driving on and off. The radio led completely goes blank when the car gets too hot. Service tech saying that the led in the radio is normal when it gets to hot it shuts off...which is not true in this scenario..I happen to work in the industry so I know thats b.s ..he told me that the ac issue could be multiple things...but again he is not a certified mechanic..let the mechanic find the issue...after all that I said you know what while your at it...could you please appraised the vehicle I would be interested in looking into a new or lease a new vehicle. A man approached me Hector..he said he would appraise the vechile gave me his card and never called me back....I later texted him didn't give me a exactly number as guessed number and said you may get more at carmax..sell it there...seems like he wasn't interested at all or coming up with any options to sell me or lease me a car....just go to carmax...years back I was interested in a 350z and nobody there wanted to take my money or fiance me...which my credit is good..had to go to weston Nissan and there they sold me the z 500 bucks less ....this place doesn't want your business nor care about its clients...got my car back from service even messier then it went in...not sure why they have a 4 star ...poor service on both sides...service and sales.... If you were the owner you wouldn't be giving me the store number...lol... That number to the GM is the store number!!!!! I called and left messages to that number and nothing...no GM to be found..and my car worse then ever!!! Thanks Auto Nation Ford and Hector and the GM and staff.. wonderful profound service....

Gary Levine of AutonNation Nissan Pembroke is a excellent customer care consultant, he is helpful, make thing easy. Thanks Garry. Susanna

Had a great experience having my 10,000 mile service . Steve B. My service advisor was professional and looked like he really enjoyed his job, that's great to see. I got my car back even with a recall fix on it in under an hour, Way faster then I expected. The only complaint is the cashier forgot or on purpose didn't ask me about the donation to Breast cancer that was on my bill that I didn't agree to, somewhat unprofessionally to automatically put it on my bill, didn't notice until I got home.

Very professional!! Gary Levine in the service department is the "Best" ��

The General Manager David is such a sweetie pie, and a great dancer.

i would like to thank Andrew over at Nissan AutoNation. He was a pleasure to work with. He wasn't over aggressive or pushy He allowed us to look at all possible options he didn't try to stick us in just any car. What ever we wanted to look at he didn't complain. It was a smooth and easy process. He showed us a car and we thought we would not be able to ride off in a brand new car but he and his manager made it happen. This is our fourth car purchasing from AutonNation and I wouldn't go any where else. Highly recommend them

Our experience was terrific. I really like our car and Wilfredo was very helpful.

Chris Couvillon is an amazing Customer Care Consultant at AutoNation Nissan in Pembroke Pines. I have been a customer at this dealership since 2008. Chris is the best service representative that I have ever had. He cares about safety, accuracy and not keeping you at the service department longer than necessary. Ask for Chris Couvillon if you want the best experience in the service department!

Efficient, fast and friendly. Thanks

Very good, professional experience. Transaction was smooth all around, including trade-in, purchase of new vehicle, and finance.

Very knowledgeable and professional staff and the prices are the best from all the other places we researched. We did not feel pressured at all during the whole process. Mr. Barona and Mr. Wilfredo are highly recommended. We bought a second vehicle from them a month later because we felt very comfortable that we got a great deal.

Very good service

Very professional and experienced staff. I quickly received a quote online and did my research and realized it was the best deal in town. I'm very happy with my purchase.

My experience with Wilfredo Cordero was amazing. He really went out of his way to make sure that he provided great service and help me get the car that I wanted. I recommend his service and this specific location to anyone. The guys that were involved in my sale were just great.

Auto Nation Nissan was excellent! We discussed exactly what we were looking for on the phone. They had the car and the paperwork we agreed to ready when we arrived. It was the easiest stress free transaction in buying a car. We are very pleased with the Rogue as well. Would highly recommend this dealership. Thank you Susan and Dan Ruspantini

The experience i had in Autonissan was wonderful. The service there is great and everything is nicely cleaned. Chris which was the employee who helped me out with my car was very attentive and always made sure i was doing okay.

Terry was awesome and the experience was outstanding.

Great service i will always service my car there and would reeecommend it for all to use. Unfortunately Nissan the manufacturer does not stand behind its product what a shame.

This was our first visit to AutoNation Nissan. Chris who was our service technician did a great job keeping me informed and even went above and beyond to ensure that all of the work needed could be done on that day. Thank you!

The guys at Autonation Nissan really took care of us. The price for the car was fantastic, they got us in and out in good time. Hats off to Abby, Wilfredo, Eric, Andy and Rob!

Great Customer Service

Great customer service, Frederick helped me in a very professional way and I feel very pleased with the service, I recommend this dealer.

Good service

I used to sell cars for awhile and I have to say, this was the MOST PLEASANT car shopping experience I've ever encountered in leasing a new car. From the people working the floor; the sales representative, Jo Dash, and his fellow rep, Abby; the sales manager, Rob Hassan, and the lease manager; it could never have been improved upon. My sister, my mother, and I were treated like VIPs and they gave us a deal that was even better than I could've imagined and we never played one single sales "game". All other car dealers should take notes from this dealership on how to run a business and how to sell a car.

Dropped my car off to get fixed. Took 3 days for them to let me know it was the battery. Came to pick it up, found the car parked not in a parking spot. To no surprise some one had backed up into the car, and they tried deniying that it was their problem. The manager of the service department was rude. Sucky service sucky people.

Always receive great customer service here. Chris Landrove is most helpful. Highly recommend this location.

Great experience, 2nd time buying a car from Nissan AutoNation especially from the best sales person Nick Scopa, he made buying a car easy.

Wilfredo was very helpful. There was no pressure to buy a more expensive vehicle, add-on features, or anything like that. The particular vehicle I saw on the Internet has just been sold to another customer, and he quickly found another at the same cost which was identical in features. There was none of the hard-sell for extended warranties, etc. from Wilfredo, and the staff. Of course, some were offered, because some people actually like buying added options, but everything was polite, and the deal I wanted was concluded without conflict.

I want to thank Mr Earl Marks on being a very experienced and professional salesman on selling me my new Nissan Altima, I am just Loving it. I'm giving him a 10 star rating on his performance, and knowledge on selling me my vehicle. Thanks.

The service here was excellent. I didn't feel like I was being attacked by a shark the second I walked through the door. Wilfredo is the nicest salesperson I have ever met. I've been to a lot of places to look for cars, and this one has by far the best environment. Very happy with my 2016 Nissan Versa. :)

My experience at AutonNation Nissan on Pines was a sigh of relief. My car had been having issues for close to a month. Mechanics couldn't fix it and even other dealerships would turn me away. Once I arrived to the service department in Pines, Justin Lockwood took care of me from start to finish. He was knowledgeable, friendly, and patient. He would keep me up to date with the status of my car and provided excellent service through out my car situation. The mechanics that worked on my car were also very friendly and everyone seemed to genuinely care about my well-being. Justin knew me by name after my first visit and even recognized my number on his caller ID. Thats personalized service! If you are looking for good , friendly service, you'll be sure to find it here!

Best experience I have every had. From the moment you walked in to the moment you walk out nothing but great customer service and I felt like I was at home of how much they treated me like family. Definitely recommend this dealership to anyone. This one is wayyyy better than the Miami one.

I just leased a Nissan Rogue 2016. The SUV is great and the service i got from my salesman Frederick Pantin was excellent. He took the time to show me the differences between the vehicles and got me a great deal. I deffinetly recomend them

Sergio.nice.manager.

I had a pleasant experience purchasing a used vehicle here on August 13, 2016. I worked with Roger who was straightforward and patient in working out all the details of the purchase. Never felt rushed or pressured to close the deal and that put me at ease. I would recommend anyone looking to purchase new or used vehicles come here and see Roger. Thanks again for the smooth transaction.

Always get great service here. Very helpful

Loved my experience with my sales person Robert Barona. Quick, professional, efficient and he gave me a good deal.... Yes....

Wilfredo did a great job...and I left with my new car...thanks auto nation

Quick service and helpful staff that was also very professional in their delivery of service as well as answering my questions. I will definitely continue doing business with this location. Thank you Mr. Caress Bradley

Slow service

My experience with Robert was professional, informative, attentive, caring, and very personalized.

The customer service at AutoNation Nissan is top notch! I just purchased my first brand new Nissan Murano and my sales person Bob Jones made the whole experience so very easy and effortless. I told him what I wanted, he searched diligently and found it, all for an unbeatable price! Not once was I ever made to feel like I didn't know what I was talking about. Bob is always a phone call away and answered any and all my questions. This is my first experience with AutoNation Nissan and it certainly won't be my last. I highly recommend AutoNation Nissan!!

Gracias Maria, nos brindaste un increible servicio , muy amable y paciente, definitivamente vamos a recomendarlos!

It was wonderful everyone was very nice knowledgeable and patient.

Always great services anytime my Car is service at this LOCATION.

AutoNation Nissan of Pembroke Pines is Absolutely wonderful! Efrain Aguila is an Asset to this company

Service as described questions answered. Courteous staff

Highly recommend, very happy with the service Cris is a good salesman

My experience is always a good one. This is my third Nissan from this dealership.

Got most info online , went to this dealer and went smooth buying my car.

I arrived at AN Nissan earlier than scheduled, and for the first time came in contact with Robert Pena/Customer Care Consultant. From beginning to end Mr. Pena was professional, took note of what I wanted done, answered my questions clearly, and to put the icing on the cake, the car maintenance was done ahead of schedule!

I have been coming to this Nissan for years on all my purchases and service needs. I spoke to my advisor Chris L. over the phone about my concern with some lights flashing on my dash. I was expecting the repair to be costly but I scheduled my appointment and met with him promptly. We reviewed the service my vehicle needed an oil change, tire rotation, battery terminal check and brake check. Shortly after he called me over to give me an update on the lights on my dash, it was confirmed to be a brake issue. He notified me of the cost and I approved afterward, he informed me that the battery terminal wasn't just corroded on the surface but all the way to the fuse link. I can always rest assured that he will keep me informed with everything during my visits. I left with the service done on time at a reasonable price too! Along with the same friendly and professional demeanor that myself and family continue to receive here.

It was a pleasure to deal with car salesman Terry Thompson with purchasing my 2016 Nissan Sentra. There was no high pressure sale like I have dealt with the past with other dealerships. Thompson was very professional with answering questions regarding the vehicle.

great service advisor and great tech fast service and very clean

Yesterday I picked up my new Nissan Rouge from Nissan AutoNation. The experience was most pleasant. I had shopped online and sent out emails to multiple dealerships who all contacted me. But, this place called and was friendly. They also sent me an actual quote significantly lower than the other ballpark prices I got from everywhere else. All the other dealers wanted me to come in an invest time with them before getting a good price. Andy Power & Diana Peach of AutoNations Nissan send me the quote easily. I made an appointment for yesterday. Showed up and everything was exactly as planned. Frankly I thought the deal I was getting was too good to be true. I was wrong. AutoNation Nissan is good and true.

The service is excellent. Everyone one there was nice and very helpful. I been to places that have not been so helpful . Robert the man who help was very helpful and explain everything in great detail. Would definitely go back.

Easy, quick, and I have an amazing new Maxima. Andrew, Abby, and their team were all extremely helpful.

EXCELLENT-BOB JONES WAS HELPFUL THRU OUT THE PROCESS WHICH WAS HANDELED QUICKLY, PROFESSIONALLY AND WITH NO PRESSURE

First time car owner; so this was my first oil change. Although the orginal representative that I was assigned too was absent, i did not have to wait long before i was helped. Process was smooth & easy, then was walked to the waiting area. The overall wait during maintenance was not bad! Gary was very professional & polite. Customer service is important & he made it great. Thank you.

Jo Dash has always been very helpful with me through the whole process of buying a car. I recently had my driver's license and as a first-time buyer, I was skeptical on which car fits best for my needs. Thankfully, he explained all the information regarding details about the car. He was very patient and understanding that he even stayed long beyond office hours, to answer all the inquiries, and to make sure everything's settled according to plan. He's definitely one of the best dealers out there!

I am so happy with my new Nissan Rogue! Automation Nissan Pembroke Pines made purchasing my car a total breeze. Roberto made sure that all my questions were answered and made buying a car an exiting experience.

I came in for an oil change & was greeted by the autonation staff & welcomed towards an available service advisor. He wrote up my request. My SUV was taken care of & I my wait time was quick.

Thank you to everyone at automation Nissan! I had a great experience purchasing a new car. Thank you to Robert for your great service.

I really appreciate all the help that Nicholas Scopa gave me in this process. Answered all my questions as a new buyer. He is the best!!!

My experience was exceptional. always have the best experience from the the time I drop off the car until I pick up the car.

Excellent customer service provided by Juan Amaya. I highly recommend this location and the service provided was fast and efficient. Julian Saavdera serviced my car and did a spectacular job. Highly recommended :)

Chris was good , and made it EZ for me thank u for your help

bob jones worked hard to get us what we wanted--great car -great dealer-great salesman thanks

I highly recommend coming to this dealership. Ask for Wilfredo Cordero. He was able to assist me and placed me into a beautiful car with a minimal down payment and reasonable monthly payments. The entire staff is friendly and eager to assist.The entire process was very smooth. I will definitely recommend this dealership.

My car was serviced very promptly and all issues were finish in very prompt fashion. The recall fix did not take to much time and was done at the same time when my car had oil change and general check up. Everyone was very pleasant and nice. Thank you for very good service as always,

It was a pleasant experience, Gary Levine was very professional

This Nissan is awesome for service. Service advisor Caress is very knowledgeable and let me know which repairs needed immediate attention and which one could be at my next milage service. Everyone here is awesome when I come. Won't take my Maxima anywhere else.

Excellent quality and speedy service. I trust their service team with all of my vehicle repairs.

The best experience that I have ever had. I was very impressed with the overall professionalism attitude of everyone. I would highly recommend this dealership to my friends and family. When I was ready to see it in person, I met With David Le Bella and Abby Granges 100% hassle-free experience, extremely personable and professional . I was in and out with a new vehicle in no time. I highly recommend this dealership and Abby Granges as a product expert. David Le Bella general manager great asset to the dealership.

Wilfredo over at autonation pines was a blast to work with. He made my first car buying experience as easy as possible. I walked in there with a budget and he was able to accommodate me in every way.

Our Nissan representative, Bob Jones, was excellent in our new car buying experience. Top salesman in our opinion. From the moment we met Bob, until the completion of the sale, he was working on providing our family the best vehicle at a great price. Can't praise him enough!

I am being a client of Autonation Nissan Pembroke Pines for the past 3 years, is not a plan for me to consider other dealer for my car. Every time my car need service or repair, I get an excellent service. My advisor: Juan Amaya, is amazing, he really takes care of every detail. I am a Realtor, my car is very important for me, safety is my priority, and that being taking care here. I recommend it 100%

So unexpectedly great ! Got greeted right away and checking in was painless...great atmosphere fast service!

Prompt fast service, professional and friendly staff.

Service people very down to earth friendly and knowledgeable, the tech solve all my problems in no time. I will return hopefully not to soon

Excellent service all around, Everything was quick and easy. Great customer service.

I had a pleasant experience overall. Attentive, knowledgeable staff and courteous and friendly

Very good service very professional knowledgeable. Show concern was willing to fix the problem

I was actually looking for a new car at auto nation nissan the staff was very friendly i called thesales guy and he was happy to help me kudos auto nation in pembroke pines

Never had an issue with my service or the people that help me but on this particular day, not sure if the cashier was having a bad day but she was not professional to me. Her gesture that she made has me thinking to have my services done elsewhere.

Mr. Bradley my Care Consultant was very helpful in explaining the problem with my vehicle and also I was thankful for him keeping me inform concerning my repairs.

Got great service and car was done on time. The dealership is always helpful.

Arrived with my car at the appointed time, Service writer Gary, took down the information, and I was told it would take about 1.5 hours. I waited in the very comfortable lounge. Car was ready on time, and they cleaned the windows and vacuumed the interior. Excellent customer service.

I had the best car-buying experience of my life at Autonation Nissan of Pembroke Pines! My Sales Consultant, Diana Peach, and the Sales Manager, Theo Cameron, were very knowledgeable, attentive, and easy to work with. They took the time to understand our specific needs and helped us to get into our desired vehicle within our budget. Most importantly, they delivered on all of their promises, and continue to do so even after the sale was completed. If you are in the market to purchase a Nissan (even if you are not in the Pembroke Pines area), I recommend you to seek out this dealer!

Excellent service!! I was a little concerned because the A/C on my 2014 car was acting up. I spoke to Robert who was very helpful. My A/C was fixed in a few hours and it was covered by the guarantee. Val and Robert were very helpful Thank you so much guys.

Long time customer of this dealer....the advisor is always knowledge and very courteous.

I started my professional sales carrier in the auto industry and worked up to sales manager and Leasing manager. I currently run a sales company with sales people all over the country.. I would hire Earl anytime his demeanor, patience and professionalism is without compare ... I would send anyone I know to visit him.

Fantastic experience...In and out in a jiff..Mr Marius was very knowledgeable and courteous...Excellent experience.

Very good, the employees very kind and nice. I 'am so glad about my purchase y the car is excellent, thank you very much! !!

Great experience! My service rep was very helpful quick!

Our 2 sales agents were Bernard & Tyrone. They were GREAT. Knowledgeable and professional. We enjoyed our buying experience with them.

Worked with Ms. Diana Peach from verifying that the car we wanted was available through a site visit, test drive and purchase. The entire experience was great. Ms. peach was very helpful and very good at what she does. I would strongly recommend this dealership and salesperson to anybody looking to buy a car. We drove about 80 miles to get there and it was well worth it!

Worked with Ms. Diana Peach from verifying that the car we wanted was available through a site visit, test drive and purchase. The entire experience was great. Ms. peach was very helpful and very good at what she does. I would strongly recommend this dealership and salesperson to anybody looking to buy a car. We drove about 80 miles to get there and it was well worth it!

Amazing staff very very happy with the service team that's why I stay with the same dealership why? Because they get it.

I buy Nissan altima, excelente atencion very good and fast. Thanks

Had some recall work done. Took a little longer than expected. Otherwise, I would have given 5 stars. Also had washer nozzles looked at, and they only needed to be cleaned. They gave me a break on the cost without me asking since they didn't need to be replaced. Very positive experience.

Never happy when I service my car here.machines are never working or they're too busy to use..I chose 1 star because I had no other options. Let me mention I have warranties for my car parts but of course I need to wait a month for approval before they honor it!

Good service. Gary Levine was very nice and very accommodating and did a great job of getting my car in and out.

They were a great help. They were an on time service. They helped program my key for my car and always have the perfect service.

On Monday, June 27, I called Pembroke Pines Nissan in regard to a recall letter I received. Val Marius took my call and said come on over . That was the beginning of a friendly day---- Gary greeted me along with Val and the recall was speedily and accurately addressed. Once again a 10 star is my opinion of the personnel and service at PP Autonation

Fast, friendly service

It was a very smooth experience. Bob jones made the process stress free for us. His demeanor was perfect very calm and we Felt no pressure.

Had a great experience with auto nation, they helped me immediately and helped me find exactly what I was looking for.

Fast service, questions always answered and what is needed to be done to my Versa is fully explained. Short wait and friendly staff.

The Staff was very helpful. The location is a true blessing. I look forward to a good and rewarding partnership.

I had my oil changed and, as always, the service was very good.

Such a pleasure to have my vehicle serviced at the dealership that offers confidence and trust. All work done on a time,y manner - can't ask for much more. Best of all was the greeter who is always pleasant and cordial and the service advisor who had a complete understanding of my needs.

Always an amazing experience!! Very thankful :)

I came in to get my car service, Ada helped me. Fast service.

This place is amazing. I always come here to have my car service and the people there are so wonderful. They treat you with kindness and are very respectful. There are No long waits. You get in and out of there in no time. They will always get my service.

Great place ,Sergio was amazing, he was very helpful in picking out a truck. Terry didn't pressure me to buy anything and was very knowledgeable about the vehicle and finance was awesome about getting me out in a timely manner

Always Great! Everyone very courteous, amiable, and above all FAST. The Service is top notch, and their guarantee is upmost. The Service manager Joe is always available, the Service agent Juan Amaya will move towards getting you in when needed, My Salesman Willy Cordero is always very attentive - he even helped me out with signing into their website; everyone just makes time for you, they make you feel like family.

My experience was great and astounding and my sales consultant really made me feel welcome and went above my expectations regarding my brand new car! Definitely deserves a referral...great job nissan!

I had a great buying experience, Mr Barona did a super job! However, 2 days after my purchase, my 2015 Pathfinder with 18000 miles had a problem with the transmission. I was still within my 3 day return policy and I felt they shoved the car down my throat by talking me into having them do the repair just so to make a sale. Not very happy ): Met a mechanic while working and told him of my experience. He told me Nissan have a problem with their transmissions. My mechanic said he's aware of their other vehicles having transmission issues, not the pathfinders. Wish I was aware of that beforehand. Won't purchase another in the near future. I've driven Mazdas and Hondas for many years, never had a transmission issue before 100,000 miles. Disappointed with AutoNation Pembroke Pines for not upholding their 3 day return policy. NISSAN DO BETTER!

Great customer service.... Grace Izquierdo was very knowledgeable and helpful in every way

Came in for s recall. Young lady was very helpful and prompt.

Terry was an awesome salesman. He made me feel welcomed and I loved the way he interact with my son. I will refer all of my friends and family. And make sure they ask for Terry.

So I made an appointment for my Jeep... Once I got there the people that took my car were so unhappy that it set the tone for the rest of the appointment. Once I came in to the trailer because they are remodeling I think not one person realized that I was there finally a man in a white shirt told me to see Beatriz Perez with out an even hello (basic costumer service). Once I started talking to her I realized that she doesn't like her job at all. Not a glance nor a smile just started asking me question and took it for granted that I spoke Spanish because switch to it with out me saying anything. The worst part of it was that it was my first time to them and didn't know the process of service. It is a huge change from Mercedes Benz & Range Rover when it comes to basic customers service. The only person that was nice and friendly was Neil Smith that drove me home with out me getting an answer about getting a loaner car.... I guess no loaner for me.

This car buying experience was so amazingly easy. I was able to choose all my options easily on a tablet that the sales person had. The car that I wanted was in the lot, I inspected it and test drove it and within 2 hours I had a car.

Excellent Service, They helped me to find the right car that I need.. It was a great experience. People with knowledge in their job, very kind and helpful. Definitely I will recommend Auto Nation Nissan Pembroke Pines. Thank you.

Tire losing air. Drove to dealer. They quickly took care of it and had me back on the road.

First time purchasing a vehicle was a tremendous experience

Rpbert Hassan was wonderful, and the car was just what I needed

I had such a great experience working with people who did everything they could to get me to drive off the lot with a car. I had no intention to leave that day with a car but between rob b and Eric they helped me. They watched my kids while I did a test drive. I recommend this place to everyone.

Great no hassle. In & out within 45 minutes Got the car I wanted from another dealer

Always great service with a smile . There service is fast and professional.

A++ experience from beginning to end thanks to Wilfredo, Grace and Fermin. Professional and honest team you can trust.

My son and I went yesterday to Autonation Nissan in Pembroke Pines for an oil and filter change. Mitchell Donoso was awesome. We were there 20 minutes total. Great customer service!

excelente servicio

Christopher Landrove continually provides both professional and personalized service. He manages to make you feel as if you are his only customer. I highly recommend him and the service he provides at Nissan Pembroke Pines.

I had a great experience at this dealership and with Bob Jones. He worked with me to get me into the car I wanted. I highly recommend.

Nisan Sentra, we have a good experience. We went to Nisan because my wife bought her car there on April and she was happy we the service and attentions tha she received.

I would like to take this time to tell you how wonderful Justin Lockwood is. He is very professional and courteous. Justin took the time to explain everything that was going on with the car. Justin made very prompt calls back to keep me informed and updated concerning the car. Justin stayed late to finish talking to me and answer all my questions. Justin made every effort to bring the service price down. My brother came in the next day and he took care of him in the same professional way. My mother came in a day later and he also gave her excellent service. My entire family would return to your dealership and ask for Justin in the future. You are very fortunate and lucky to have such a great person working for you. Justin is the top of the line service advisor. Thank-you again for such excellent service. Jill Behrens

I walked in and saw Nick, and he immediately walked over to help us out. We sat down with him and he was able to help us within the hour to settle on a deal. We test drove it, looked at the multiple options we had with the Altima and decided with his guidance. He was patient with us as we resolved insurance issues and stayed with us into the night until we drove off the lot. Awesome service.

Sales Rep. Dianna Peach was a great help in finding the car for me. She when above and beyond getting me in the right car and payment I could afford. The dealership had plenty of car on lot for me to choose from. Very happy with my new car and look forward to dealing with them in the future for service.

Everyone was very professional and knowledgeable. I had previously purchased a vehicle from this dealership so this was my second one.

Stay away from Autonation Body Repair Shops

Delivered new Nissan Rogue to place of business and explained car functions..Smooth process

very nice people ...Val is the best the auto nation on Pembroke pines.

Happy with our new Nissan lease, and Jo Dash was great helping us to choose the right car!

The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his manager, so we agreed. When the manager ("Andy Power") came, we introduced ourselves and asked him if we can get a better price for the car. He immediately said: This is a loser car and I can't give you a better price. I'M NOT STUPID!. We asked him: why are you talking in this way. He responded by saying: I'M SPEAKING ENGLISH! we told him no one was saying that you were stupid, we are just kindly asking if you could give us a better price and you could respond nicely by saying sorry this is the best i can do! AND he also said that we had to make up our minds because it was 8:15 and they will close at 9:00 and he had to keep some employees just for us !!! even though there were other customers in the showroom! He didn't even have the courtesy to apologize ! He just got up and said go think about it. I told him the deal is off!! you are a disrespectful person and I left. I will NEVER go back to that place again and I will make sure that this complaint will reach his superiors.

Angel is a great ambassador for AutoNation. I see the saying RUA- by another company but Angel truly demonstrated RUA (Ready upon Arrival) Excellent customer service.

Just wanted to say how extremely please my wife and I are for the service and experience at autoNation Nissan Pembroke Pines FL. The staff there have always been very helpful and very courteous and very patient, generally speaking. In particular, Mr. Earl Marks has been exceptional over the past few years that we've shopped for cars there. This is now our third purchase, and I will not go elsewhere for cars. There's only one place for us .That's AutoNation Nissan and there's only one person for us. That's Mr. Earl Marks!

Just bought my 3rd Nissan from Abby Ganges at Autonation Nissan Pembroke Pines! Abby is great, professional and always friendly. I highly recommend Abby and Autonation Nissan Pembroke Pines. Thank you Abby!

Autonation of Pembroke Pines should be a model for all dealerships in the state. My salesman Mr. Earl Marks has sold me my first Nissan and I can safely say that it will not be my last Nissan. The whole experience was like buying a car from a family member. Great job Team Autonation!

Mr Bradley was professional & customer friendly, was able to answer my questions. Overall service was efficient and completed in a timely time frame. All other associates were professional & customer friendly.

The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his manager, so we agreed. When the manager ("Andy Power") came, we introduced ourselves and asked him if we can get a better price for the car. He immediately said: This is a loser car and I can't give you a better price. I'M NOT STUPID!. We asked him: why are you talking in this way. He responded by saying: I'M SPEAKING ENGLISH! we told him no one was saying that you were stupid, we are just kindly asking if you could give us a better price and you could respond nicely by saying sorry this is the best i can do! AND he also said that we had to make up our minds because it was 8:15 and they will close at 9:00 and he had to keep some employees just for us !!! even though there were other customers in the showroom! He didn't even have the courtesy to apologize ! He just got up and said go think about it. I told him the deal is off!! you are a disrespectful person and I left. I will NEVER go back to that place again and I will make sure that this complaint will reach his superiors.

The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his manager, so we agreed. When the manager ("Andy Power") came, we introduced ourselves and asked him if we can get a better price for the car. He immediately said: This is a loser car and I can't give you a better price. I'M NOT STUPID!. We asked him: why are you talking in this way. He responded by saying: I'M SPEAKING ENGLISH! we told him no one was saying that you were stupid, we are just kindly asking if you could give us a better price and you could respond nicely by saying sorry this is the best i can do! AND he also said that we had to make up our minds because it was 8:15 and they will close at 9:00 and he had to keep some employees just for us !!! even though there were other customers in the showroom! He didn't even have the courtesy to apologize ! He just got up and said go think about it. I told him the deal is off!! you are a disrespectful person and I left. I will NEVER go back to that place again and I will make sure that this complaint will reach his superiors.

The sales person ("Wilfredo Cordero") was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his manager, so we agreed. When the manager ("Andy Power") came, we introduced ourselves and asked him if we can get a better price for the car. He immediately said: This is a loser car and I can't give you a better price. I'M NOT STUPID!. We asked him: why are you talking in this way. He responded by saying: I'M SPEAKING ENGLISH! we told him no one was saying that you were stupid, we are just kindly asking if you could give us a better price and you could respond nicely by saying sorry this is the best i can do! AND he also said that we had to make up our minds because it was 8:15 and they will close at 9:00 and he had to keep some employees just for us !!! even though there were other customers in the showroom! He didn't even have the courtesy to apologize ! He just got up and said go think about it. I told him the deal is off!! you are a disrespectful person and I left. I will NEVER go back to that place again and I will make sure that this complaint will reach his superiors.

I always hated car shopping but Jo Dash made my experience smooth and hassle-free. I'm happy and enjoying my new car.

Great experience! Hassle-free process. Ask for Wilfredo, he will give you a fair deal with upgrades that no other dealership can match.

By far the best car-buying experience I've ever had. Roger was amazing! Down-to-earth and never pushy. Sent me home in a beautiful new SUV, and I didn't spend a dime more than I intended. We will definitely be returning to Auto Nation Nissan for our future vehicles!

This place gets 5 stars from me because of the excellent customer service that was given to me from Mrs. Diana Peach. Thanks to you my girls and I have a hot new ride and we fit perfectly in our car. THANK YOU DIANA.

My Customer Care Consultant Caress Bradley is the best person I came across in a long time when it comes to dealing with the public. He is very knowledgeable and friendly and he helps the dealership in being a family place of business.

I am so happy and so thrilled with my new 2016 Altima SR. Grace Izquierdo was the sales lady who helped me and she is by far the sweetest sales person ever. We had worked out a quote prior to me coming in and she had the car cleaned and perfectly ready to go when I got there. I ended up choosing a different model than the one she had already set up for me (I really wanted the one with the LED headlights) and she did everything in her power to find me the vehicle and have it shipped over because it was at a different dealership. From the moment I walked into the dealership to the moment I drove off, the service and attention she gave me was superior than 100%. Couldn't be happier with my car, and I'm so thankful to her patience with me and for finding me such an amazing deal.

I am so happy and so thrilled with my new 2016 Altima SR. Grace Izquierdo was the sales lady who helped me and she is by far the sweetest sales person ever. We had worked out a quote prior to me coming in and she had the car cleaned and perfectly ready to go when I got there. I ended up choosing a different model than the one she had already set up for me (I really wanted the one with the LED headlights) and she did everything in her power to find me the vehicle and have it shipped over because it was at a different dealership. From the moment I walked into the dealership to the moment I drove off, the service and attention she gave me was superior than 100%. Couldn't be happier with my car, and I'm so thankful to her patience with me and for finding me such an amazing deal.

Service deparment personnel was amazing. From start to finish. You would have thought I was paying a million bucks. Robert Pena was the service advisor and was a pleasure.

The manager Tony at Auto Nation Nissan is very professional and has great customer service. I can see why he is a Manager because he has all the skills it takes to keep the customers happy and coming back. Thank you Auto Nation Nissan in Pembroke Pines!

I almost NEVER write reviews unless I have had the most WONDERFUL experience or the WORST experience, but in this particular case I've had ABSOLUTELY THE BEST EXPERIENCE ANY CAR BUYER IS SEEKING!! Bob Jones was THE GREATEST EVER!!! He made my car buying experience hassle free without completely pressuring me like the vultures at the previous dealerships that I visited! The entire staff was very courteous and professional! I'm glad to have done business with them and I'm LOVING my New Nissan Rogue!! THANKS BOB!!!

I had a really great buying experience at Autonation Nissan of Pembroke Pines thanks to Robert Barona who was very friendly, helpful and straight forward during the process. They have a happy costumer here. Thanks.

The customer service was awesome. Every staff played a part on making sure I was satisfied from the moment I arrived..

I had a great car buying experience at Autonation Nissan of Pembroke Pines. The service could not be better thanks to Robert Barona who was very helpful and made the whole process very pleasant and straight forward. I would recommend this location for its great service and friendly staff.

I have recently acquired my 3rd Nissan Maxima since 2013. There is no doubt that the quality of the Nissan product is outstanding, but as far as I am concerned it is the exemplary nature of the sales consultant, Rob Hassan who has made the difference. His knowledge, honesty and dedication is outstanding. You know that you are getting the best deal because he explains everything in a way that you can understand. In addition he is a caring, considerate person who uses none of the "pressure" tactics that I resent so much. He ranks extremely high among all the sales people I have worked with and deserves the highest level of recognition by Autonation. Edward A. Moses

The level of customer service was out standing!! Hats off to Nick and Lloyd for a job well done.

The entire staff is remarkable! Every single person went above and beyond to make me and my family satisfied. Because of their handwork and dedication i was able to walk out with my dream car!

From the time Bob Jones and I started our correspondence via email he was courteous and helpful. When I stepped into the shop until I left with my new car it was seemless. Excellent experience.

Great buying experience. Nick S. was very helpful and patient.

Great Car Buying Experience. Great nice Sales people. No pressure no Hassle

I was in the market for a Nissan Maxima 2016 and Grace Izquierdo was honestly the most amazing sales person. I went on a Saturday night just to see the car and she was super helpful so I decided to go back 2 weeks later. You can tell that she is honest and looking out for your best interest. She isn't faking it just to sell you a car. She gave me the greatest deal and I can say with certainty that she is the person you will want to work with! Theo was amazing as well. I believe he is one of the managers. The interior/ exterior color combination that I chose wasn't available and he did everything he could to get me my car, no matter how far away it was. Overall, I love the car and I loved the people. Hope your experience is as great as mine.

AutoNation Nissan Pembroke Pines - Purchased a new Nissan Rogue SV and couldn’t have had a better first time experience and service, thanks to salesman Nicholas Scopa.

I had the opportunity to have had an amazing and knownledgable representative by the name of Lloyd Clark at auto nation Nissan Pembroke Pines that treated my family and I like if I owned the place from the purchase of my new 2016 maxima to the closing with the manager the experience was like no other absolutely amazing they are the best in the tri county area.

Upon entering driveway for service, staff was extremely friendly, efficient and knowledgeable. I was promised to wait for 30-45 minutes for service and that is exactly what happened. The biggest phobia I have is a filthy bathroom if in case I needed to use it and to my surprise , even the bathroom was clean!!

Earl is the man, he makes car shopping easy and gets the paper work done right away,

I suggest not by electronic car from Nissan. Employ's not helping enroll. They don't know nothing about electronics car. So sad.

My experience at AutoNation Nissan was excellent if you are in the market for a new car go see Mr Earl marks at AutoNation Nissan

The entire staff at Maroone Nissan Pembroke Pines made my purchase a pleasant experience. Todd went above and beyond to ensure all my expectations was exceeded

Just Leased a new Nissan Leaf from Nissan Auto Nation in Pembroke Pines. It was truly a pleasure working with Bob Jones from Internet Sales & Leasing. Bob knows his product well, in my case a fully electric vehicle which was new to me. Normally I don't enjoy the process of purchasing a vehicle and find it can be stressful. My experience was Bob was the total opposite, he's a gentleman and professional. No games, no pressure, no fast talking obnoxious sales pitch. Thanks again Bob, we're loving our new electric leaf. Hope to do business again in the future.

Justin was awesome and helpful. 5 stars to AutoNation of Pembroke Pines and Justin!!!!!!!!!!!

Had a good experience. Sales person was very helpful.

The worst dealership I've ever been to. I been there twice and both times was a horrible experience. I wouldn't recommend this place to my worst enemy. They're lucky they even got one star from me. Poor customer service, unprofessional, all together HORRIBLE! STAY AWAY FROM THIS PLACE. They tried to charge me $980 for work that cost about $500 every where else. Check and question EVERY charge on your receipt. They tried to add extra charges thinking customers won't recognize it. And get snippy with you, when you question them. If you're someone who knows nothing about cars, stay away from this place. Because you will get taken advantage of.

This is the first time leasing a Nissan and we were pleasantly surprised on the amazing treatment we received from our salesman Pedro Pena. He was very attentive and resourceful. We will definitely recommend this location and our salesman.

Why do they hate me!! This time it's service. The first service went ok, waited 45 minutes for an oil change and tire rotation with an appointment. To some 45 minutes would seem a lot but this is a dealership and they are not exactly known for speed. This time I again went on line to schedule my 10k service. Same service as before, oil and tire rotation was told 45 minutes figured an hour. One hour and 40 minutes later I get my truck. That's not all. On line they tell me the 10k service, "This package includes everything you need to get the most from your vehicle", is $69.90. OK they sent me a coupon with my confirmation that states I'll get 10% off my service. $69.90 x 10% off = 62.91 times 6% sales tax my bill should have been $66.68, right? No I have to pay $72.29. I don't get it, do you? Guess where I'm not going for service? Go to yelp and see what happened during the sale.

I had an amazing experience when took my car to Nissan dealership for repairs . The gentlemen name (Val) was very experienced with the car and explain exactly what needed to be done. After the car was repaired, I had no more issue. His level of customer service is implacable. I have a great experience taking my car there.

Good people I found. Good business. Great cars....

The entire dealership are rude and unprofessional. There are no way to negotiate business with these people. Even when they called us back to ask us to come in, he was defensive and disrespectful. They don't bother listening to your concerns and needs. They just jump down your throat even before you can finish your sentence. I WOULD NOT RECOMMEND ANYONE TO EVER GO TO THIS DEALERSHIP FOR ANYTHING!!!

I arrived without a scheduled appointment and was immediately greeted by an agent who helped me with my questions and assisted me along the process.

While in search for a car for my mom, we came across a CPO at our local Nissan dealership. Scheduled an appt with Rob Hassan, who was very attentive and knowledgeable. He took very good care of my parents during their time at the dealership and during the negotiations. He is a very caring salesperson who strives to make people feel welcomed and makes it a painless process. We all know how many hours one can spend at a dealership. I cannot stress how efficient and time friendly our experience was with Rob. We recommend anyone to ck out this dealership whether you are in the market for a new or used vehicle.

Great experience, Bob Jones went above and beyond to help us. He explain every details and gave us awesome advices

Mauricio was extremely professional. He was able to meet my wants and needs while fault providing the utmost service! I love my car and will be coming back to Autonation Nissan to buy another car in the new future.

Our experience was excellent, Carlos Dias was a great salesman with a lot of experience and patience. The only thing disappointed was that the general manager couldn't help me being a loyal costumer, that they couldn't do anything just say thank you and this is the sixth car that I buy at Nissan

Jo Dash was a true professional and very easy to work with.

I had my eye on a 2016 Nissan Maxima since July of this year,wasn't happy with the monthly payment method at the time because the car was brand new,but my salesperson Diana Peach kelp in contact with me such as pricing and deals that I may be interested in.Diana is such a good salesperson when it comes down to selling a car.Will highly recommend her! 5 stars

I had my eye on a 2016 Nissan Maxima since July of this year,wasn't happy with the monthly payment method at the time because the car was brand new,but my salesperson Diana Peach kelp in contact with me such as pricing and deals that I may be interested in.Diana is such a good salesperson when it comes down to selling a car.Will highly recommend her! 5 stars

The purchase was very easy and smooth going the sales gave me a very detailed description of the car and the benefits to owning the vehicle we purchased.

Outstanding service! I have been served as if I had purchased there and I am a Canadian wirh a Nissan form Canada and my issue was resolved under warranty with no hassle. I am convinced that my technician had to make a few calls to have my issue repaired under warranty. all this took place seamlessly. These people love to serve customer, CONGRADULATIONS TO A GREAT TEAM.

Great experience I was really happy because they got me out of my old car which I thought could not be done

Great customer service, Valery Marius ensured me he would not have me waiting long.

The service was very good. The sales rep was extremely present and very knowledgeable of all the difference vehicle for sale. He surely deserve high praise for his service.

Staff is beyond excellent, they make sure you leave happy they really care about the well being of your car

Easy no pressure, and they got the deal done, ask for Bob Jones, he's a great guy and very helpful. Thank you again, love my frontier

Went to this dealer with no intentions of buying being that I was shopping around. My family and I were greeted by Grace, whom now I can say is by far one of the best sales rep ever. Grace asked us what we were looking for and took us around and showed us what was available. She answered all our one thousand questions and was very patient with us, even under the rain. Grace was very informative about the car we were test driving. She was explaining every single detail about the car and what the car could do. Cannot say enough about our experience with our sales rep other than it was great and stress free. Remember I said I had no intentions of buying well I can now say I am the proud owner of a Nissan from AutoNation Pembroke Pines and in big part because of Grace. I will definitely be coming back to this dealer for future purchases. Thank you Grace!!!!!!!!!

Went to Val to service my car. Needed oil n filters changes. Also mentioned I'm going to Costco to buy Tires. "Let me see if we can beat that price", Val said. Sure enough, price came in 40$ less. He even offered to see if I could get financing. Feels A-mazing to be driving on 4 new tires. Thanks a million Val. You did it again.

Nissan Rouge 2015 is the most comfortable car I have ever drive, equipped with 4 cameras, nice wires, and adjustable AC even in the back seats..... Auto Nation of Pembroke Pines counts with a very professional sales team, In my opinion, I was lucky to receive the attention from the sales associated Frederick Pantin who speak fluent English and Spanish, explained every detail of the Rouge, and was with us until last minute in the store making us to feel as a Auto Nation family member. I will highly recommend him to my friends and family as their next car agent and Auto Nation Pembroke Pines for its excellency.

Bought my Nissan Altima from this dealership. Pretty easy car buying experience.

This was my 2nd lease with this dealer and it was quick and easy!

I recently bought a brand new 2015 Nissan Altima and I'm very happy with my purchase. I love everything about it from the color, the interior and all of the nice features it has. What I really loved the most about my experience at Autonation Nissan in Pembroke Pines was the Customer Service I received. I was attended by Robert Diaz and he did an amazing job. Robert Diaz explained everything very well and I felt like he went above and beyond in his customer service. just a great guy. Also a shout out to Michael who I think was from Jamaica who was very helpful and friendly and provided great customer service as well. All in all, I had a great experience at Autonation Nissan in Pembroke Pines. I will definitely recommed this place to everyone and go talk to Robert Diaz for anyone looking to buy a new car, it's worth the drive to Pembroke and he'll take care of you.

Went to AutoNation Nissan in Pembroke Pines to look at cars. We were not planning on making a purchase that day, just went to look and maybe make a purchase later on. The service provided by Diana Peach and the rest of the team was amazing. Questions were answered, alternatives shown. We ended up purchasing a new car. Having visited other dealerships that day, I we felt the difference in service and attention given. Highly recommend AutoNation Nissan in Pembroke Pines, and when you do go ask for Diana Peach.

Had a great experience. Everyone was very friendly and willing to help with anything needed. All questions were answered with logical answers and everything worked out perfect.

Great exprience buying my new car ( Rogue S ). Thank Willy for what you and your team made for our family, now we are the owner of and excelent SUV.,

Reasonable prices, great customer service, no long waiting time....

Me and my wife are very happy with the superior customer service/sales received, Mr. Cordero is very knowledgeable and helps you chose the right car for you and your family. Our recently experience was great, I highly recommend AutoNation Nissan of Pembroke Pines.

I am a returning Customer who is very pleased with the great service provided by Gabriel Beltran, Friendly and courteous REALLY took his time explaining and finding the best deal for me. I am LOVING my new VEHICLE (2015 PATHFINDER) AMAZING!!!

Salesperson was courteous and patient I really enjoy the experience of purchasing my vehicule at AutoNation.

Great manager Theo and my Sales rep very knowledgeable and receptive to my needs

I had a wonderful buying experience, at AutoNation Nissan Pembroke Pines.

I just bought a 2015 SV Rogue from this dealership. I was referred to Wilfredo the car salesmen who was highly informative and a pleasure to work with. The manager Theo and his staff made me feel comfortable throughout the purchasing process and I never felt pressured to buy. I got an awesome deal. I would recommend that you plan to purchase at the end of the month because most car dealerships need to meet certain quotas or sales goals. I benefitted from this. My proces was seamless...I highly recommend this dealership and the 2015 Nissan Rogue.

I bought a car there. Good place. I am happy with my purchase

The service department was awesome! I will never take my car anywhere else! Took care of my issues quickly and fairly.

My 4th lease with Pedro Pena My 4th lease with Pedro Pena My 4th lease with Pedro Pena

had a problem with engine light and truck stalling while driving in traffic.

This is a horrible place. Stay away fom this place. Worst customer service. Poor quality work. No quality control. I dropped my car to get it fixed, it supposes to get it fixed in 1 week, it has been more than 3 weeks but it still not ready yet. They never keep you informed why it is taking so long. I have to call every time. Worst thing is when i went to pick my car after informing me that my car is ready to pick up, guess what......They did not even check the car if it is fixed completly or not. The place should be shut off.....

We purchased a vehicle over the weekend, due to Mr. Cordero follow up during the week, he was the most reasonable option when deciding which dealership to visit. Upon arrival Mr. Cordero was friendly and made us feel very comfortable, he had our information ready and was very in tune with what our needs were. The entire experience was pleasant and he made sure that we left there satisfied, thanks to Mr. Lemus as well from Finance, you guys had us in and out in a little over 2 hours which is unheard of, for any dealership transaction. We will definitely not only recommend but insist that our friends and family visit AutoNation Nissan of Pembroke Pines and let Wilfredo help them out. Best Customer Experience in a Dealership to this date !

The entire purchase process was without question, very satisfactory. Mr. Cordero not only took the time to follow up with me during the week up to the weekend when we visited the store. Mr. Cordero was very professional and courteous, he made suggestions regarding our options but ultimately he left the decision to us, he was able to make us feel comfortable and because he had all of our paperwork ready to go, we were in and out in a little over 2 hours, never have I purchased a vehicle in such short time. Great Job Mr. Cordero, rest assure all my friends and family will be sent your way when they need a purchase. Also special thanks to Mr. George Lemus from finance, he was very patient and clear on all our options, of course if he had an electronic system the transaction would have taken a lot less time and we could have saved a lot more trees. Thank you Autonation Nissan for an Awesome Customer Experience.

I really think you guys have a pretty good team of workers there at AutoNation Nissan in Pembroke Pines Fl. The guy who works there who seen me goes by Steve Bradley, and I think he was very professional and knows his job. His customer service and assistance is far above a 10 if 10 is the highest. I thank you all and I thank Steve Bradley for everything...

Best deals and best customer service!!!! definitely ask for Wilfredo, very knowledgeable and interesting sales rep!!

If anyone is looking for a best deal on any Nissan vehicle in dade or broward area I suggest you go to Nissan Pembroke pines and you will find the best deal possible without spending too much time, they are very straight forward and don't play games with numbers and I highly suggest asking for Wilfredo at this dealership, very nice and funny sales rep!!!

Excellent service, I have purchase two (2) Altima Nissan and always return to the same repair dealer (Christopher). I like to maintain my car and keep it for 8 to 10 years he helps me make sure of it. Love in it !

Warning / advice. This is straightforward for NISSAN DEALER. I do not usually show my privacy, but I have to warn them not to pass the same. I bought a nice SUV Nissan Pathfinder in Florida has nearly 4,000 miles and already has problems with the transmission, Nissan does not want to replace me the car, only they want to replace the transmission, and that's not right, because I bought a car zero miles, and not a car with problems. With this experience I NEVER buy a NISSAN.

I always feel confident to buy a car at AutoNation Nissan Pembroke Pines because I know that Wilfredo Cordero will take care of me and my needs. This is the 4th car that I already bought here. Always made an excellent business , good and fair price, no hiding fees, worked with me on monthly payments. Willy as friends know him has a great humor sense and find a way to satisfy my wife taste, really hard task by the way. I highly recommend this Dealer specially Willy Cordero Sincerely Yordy Brito

Excellent even though the payments came out much higher than what the sales person had worked out with me

The best ecperience I have ever had in a dealership. The saleman Willie Cordero was fantastic,patient and professional . I strongly recommend everybody Autonation Nissan Pembroke Pines. I am happy with my nissan.

I went into the dealership and was greeted by a friendly knowledgeable sales man who put me in the car I wanted at a price I liked. I would definitely recommend this location.

The salesmen wye extra patient. I am not easy to deal with when purchasing a car but they made me feel comfortable AND happy with my purchase. I got a great deal and I LOVE my car. Thank you Wilfredo and Theo.

Lloyd is the best - bought 4 cars from him

I bought a Toyota Venza 2009 from this guys and Sergio the "sales manager", Pedro "sales man" and Mary "repairs representative" they have been very professional and have provided me with lots of information and advice. They have also been fair and attentive. A 2009 Toyota Venza in a very neat conditions and the also offer you with good maintenance plans that includes transmission, engine, tires, front axle, etc. While you waiting for service you have a TV in that waiting room, water, coffee, A/C vending machines, etc. they do not take long either, they are pretty fast and clean.

My experience was very pleasant and professional. My car was serviced fast and everything was completed expertly.

I must take special time out to say a big thank you to Mr Cordero on a job well done. Usually at car dealership the sales men are pure tricky associates but Mr Cordero gets the job done and I am please with my purchase. It only takes a well trained and most of people personality type of individual to make you feel this way. I will recommend him to anyone who ask. I am who you call a wow customer. Thank you.

The team at Auto Nation Nissan in Pembroke Pines exceeded our expectations on what a car buying experience should be. Wilfredo, Diana, Alex and Theo were an absolute pleasure to do business with. Our only regret is not going there first. Thank you!!

To: CustomerFeedback@autonation.com Sent: Friday, April 3, 2015 3:50:17 PM Subject: $1500 oil leak Hello, We purchased a pre-owned BMW 650i from Pembroke Pines Chevrolet on March 18, 2015 with 49900 miles. I paid the advertised price and drove the vehicle home to Ft Myers. I noticed on the way home that the steering wheel was off center so I made a appointment at my local BMW dealer to have an alignment done. What came next was quite shocking. The service adviser (Frank @ Ft Myers BMW) said that I have a severe oil leak from an alternator bracket and a leaking vacuum pump. The estimate was close to $3400 for the repairs. I declined the work and decided to get a second opinion from an independent shop that also specializes in BMW's. Till's Import Car Clinic not only confirmed that the leak is severe, but also noticed that the lower control arm bushings are 75% perished (explains why the alignment could not be done). At this point I reviewed my paperwork and remembered that with the purchase was a 60 day limited warranty that may cover these repairs. After getting I touch with United States Warranty Corp and having to fax my copy of the policy in to see if the repairs are covered I get a call from Frank the service adviser that an inspector would like to see the car. Great, it seems as though this will have a happy ending. Sort of. The claims adjuster at United States Warranty told me that he authorized the vacuum pump & the control arm bushings to be repaired but not the oil leak. Apparently, from the inspectors opinion, this leak has been ongoing for some time and should have been handled before the sale. Furthermore, it is also the opinion of the adjuster (Chuck @ ext 208) that the engine was cleaned to hide the leak. Now, I'm no mechanic, but when the underbody panel is completely soaked with oil it does lend some weight to the adjusters claim of a long standing leak. So at this point I'm pretty upset. Chuck, the claims adjuster was actually very empathetic towards this situation and recommended I call the Chevrolet store to see what they could do, because this is something that should have been addressed. I mean they put new front brakes on the car, how could a tech not see oil everywhere ? Well, today I called and asked to speak with the used car manager to see if I can get some help. In a word, NOTHING. I didn't get the managers name, but he's the one with a English/New Zealand accent. He repeated absolutely NOTHING can be done. Didn't care, told me he was going to 'look into it' but I know when I'm being lied to. So, here I am stuck with a $1500 repair. Obviously, if I knew the car needed this much in repairs I would have passed on buying. What really makes me upset is that these are safety issues. I drive my 5 year old daughter to school 4 days a week. The oil is pouring down the block into the alternator, the vacuum pump leaking affects the brakes, and the control arm bushings are critical steering components. How could a car in this condition pass a basic safety inspection in a company like AutoNation? Not sure why I'm even writing this, its probably a 50/50 anyone will even read it let alone help.

I highly recommend this dealership to anyone who is looking for a new car!" Love the Experience!!!! I got a 2015 Nissan Versa. Everything worked as Great as It should be. Nice people working there, Gisella H

Wilfredo Cordero was the sales man that helped us pick our car also helped with the money arrangements he went out of his way to make us feel comfortable with not only the pricing but also with the car. Everyone in general in the dealership was very kind and helpful towards us and I couldn't have asked for better people to have helped us with this very important transition.

After shopping around for quite some time, I finalized my car purchase at Nissan of Pembroke Pines. My salesman Abby Ganges was incredibly professional, knowledgeable, and eager to provide me with a seamless car shopping experience. The dealership had an extremely positive vibe whereas the salespeople were all a team and the showroom was beautiful. Every question I anticipated was explained in its entirety and I didn't feel pressured. The salesman provided me with the breakdown of the costs and the deal was sealed because it was the best deal offered compared to many other dealerships. I am extremely satisfied with my car buying experience at Nissan of Pembroke Pines and I highly recommend them. Thank you for such a painless experience, I am ecstatic with my new truck!

I bought my car at Autonation Nissan Pembroke Pines and have had it serviced there since. They always get me in and out quickly and don't try to sell me things I don't need.

My experience was it was definitely worth the trip. I knew each step of the way exactly what i would be paying for so there were hidden fees and he was very honest as to what service were to take immediate action and what can wait. I thought that was rare in a saleman.

Using AutoNation's internet sales department, I located the used car I wanted in a matter of minutes. The price was less than any other I had found online. We took care of all the paperwork over the phone, so when I went to pick up the car all I had to do was sign some papers and I was on my way. It was a very positive experience.

I thought Mrs. Peach was a wonderful lady to work with. She was so kind and made the process very smooth. She listened to all of our requests and was very friendly! Highly recommend her to anyone!

I bought a 2008 PT Cruiser for a very good price. The car had been beautifully cleaned and detailed and looked new. The AAA Autonation Direct program really helped me get the good deal, and Pembroke Pines Nissan carried through their end of the deal. Compared to other car-buying experiences I've had in the past, this was one of the easiest and most pleasant.

No need to shop around! Just go in see Lloyd and you will be driving out with your car of choice and the price u want! The GM there is amazing he will meet with you personally to ensure u are getting the car and price u want. Just go and be amazed!! You have tried the rest now try the Best!! This is my 3rd Nissan that should tell you it all......

my experience was very good, easy in and out loved my sales man,she was very friendly and very helpful